Farzana is committed to provide a quality service to you and held a high esteem in your concern about protecting your privacy and personal data. Your privacy is vital to us. We highly value your trust and confidence in us and we want to assure you that all your personal information is kept completely confidential.
We collect personal information from you in different services we provide when you use our site, farzana.ae. If you register, purchase online shopping cart and other services from Farzana, we request personal distinct information which includes full name, email address, shipping address, contact and alternative number and financial information such as credit card number and expiration date.
We may use the information we collect from you to have an efficient way in processing your transactions. It will permit us to render an excellent service in responding to any customer’s request and to ask for reviews, ratings and feedbacks of our services and products. In cases where we have trouble in processing your order or have some difficulties in locating your exact location and other several reasons to communicate, we will use your personal distinct information to contact you. And most probably we may use your email to send you updates, newsletter and other site features.
Like many site operators, we gather certain information and store it in log files when you interact with our website and services. This Log Data information may include information such as your computer's Internet Protocol ('IP') address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, identification numbers associated with your devices, your mobile carrier, system configuration information, the time spent on those pages and other statistics.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. The security of your personal information is very important to us. All sensitive information such as credit card number is encrypted by using secure socket layer technology. We observe generally accepted standards to protect the personal information submitted to us both during transmission and once we receive it. But no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
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